Eliminating Tough from the Tough Conversations
Thursday, June 15 | 4:15-5:30pm

Most everyone, regardless of their current role, wonders if they’ve got the right stuff to be a successful leader, especially when it comes to the tough conversations.  However, concerns usually associated with the tough conversations are often rooted in much more than the conversation itself. Leadership and management style sets the tone for every conversation.  Does your style set the right tone? Do you have what it takes to be the kind of leader who can manage all conversations with ease-tough or not?  Do you use the 5Cs of Leadership?  We’ll dive into some best practices to learn how to manage conversations with your direct reports, your colleagues and your manager such as equal compensation, promotions and honest feedback.

Drawing inspiration from proven leadership techniques, we’ll explore some examples that illustrate how to prevent many of the tough conversations and how to turn many more into positive ones.  For those few remaining tough conversations, we’ll learn about the #1 key to manage them as effectively as possible.  You leave with:

  • Greater insight to the value of being fully prepared for the conversation
  • Strategies for minimizing negative outcomes of tough conversations
  • Awareness of the exponential power of applying personal brand, effective communication, networks, confidence and integrity to maximize positive outcomes of tough conversations
  • Tools to prepare for potentially tough conversations 

   Michael Rochelle, Chief Strategy Officer at Brandon Hall Group


   Amy Dreher, Vice President of Learning & Development at CoreNet Global

   Radhika Paul, Vice President and Principal at Manpower Group - Right Management

   Susan Van Klink, SVP and General Manager at SuccessFinder

   Geeta Gwalani, Head of Talent Integration and Talent Management at Tata Consultancy Services

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