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Delivering the Next Generation
of Sales Training at DHL

 

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Erin Spencer
Associate Analyst
Brandon Hall Group

Matt Downes
 Executive Vice President
Strategy to Revenue

Shonagh Baigent
VP of Global Sales
DHL

Thursday, May 23rd, 2013 1:00 PM - 2:00 PM EDT

The Goal: Grow DHL Express’ market share and increase its EBIT by 20% from 2011 to 2013 and ensure that DHL Express becomes recognized as the best sales force in the logistics industry.

The Plan: Increase the effectiveness of DHL Express’ 6,000-person global sales force, reduce the time to productivity for new hires, and attract the best salespeople to work for them.

Join Shonagh Baigent, VP of Global Sales Development at DHL Express, and Matt Downes, EVP at Strategy to Revenue (STR), in this case study webinar moderated by Brandon Hall Group’s Erin Spencer. They will tell the story of how STR designed and implemented a game-changing sales performance program for DHL that engaged the entire global sales force in 14 languages so that it attracted top salespeople and became known as the best sales team in the industry.

Discover how DHL met their objectives of:
  • Increased acquisition of new customers
  • Reduced the time to full sales productivity
  • Increased development of existing customers
  • Reduced sales staff turnover
  • Increased customer loyalty


Register Now!