Expanding Learning Development Capabilities: Global Outsourcing Done Strategically

Stacey Harris VP of Research  Brandon Hall Group	Bill Rosenthal CEO Communispond

Tuesday, April 24, 2012 1:00 PM - 2:00 PM EDT

As businesses continue to be cautiously optimistic about growth in 2012, the learning industry is poised to take advantage of the single biggest factor in most company’s 2012 growth plans, engaging multiple audiences through learning opportunities. Learning budgets are on the rise, but today’s buyers are savvy and have high expectations. Today’s content buying community is looking for quality content at a cost effective prices. They are also looking for organizations that can meet their growing content needs quickly.

If you are in the business of publishing on-line learning content for general use, training on global products, or simply creating custom on-line learning content for clients – the one thing you have in common today is the need to develop content quickly and cost-effectively. You need to meet growing client demands and keep up with the changing development practices.

The combination of content creation and outsourcing, has had mixed reviews in the past – but organizations are beginning to re-think their approach to outsourcing and their strategies. Join Stacey Harris, VP of Research for Brandon Hall Group and Bill Rosenthal from Communispond as they share research and practical on-the-ground strategies for effectively working with global outsourcing firms.

Key takeaways will include:

• Changing  content creation outsourcing models, moving from simple cost cutting to a strategic advantage
• Risks and opportunities involved in outsourcing content creation internationally
• Due diligence key practices in hiring and managing global resources  
• Real example from Communispond, their outsourcing story and outcomes

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